Legal

Privacy Policy

Last updated: 3 June 2026

This privacy policy describes how MWorkflow ("we", "our", "us") collects, uses and protects personal data when you use the MWorkflow NC add-in, the MWorkflow Manager app, the MWorkflow customer portal, or visit our website at www.mtworkflow.com.

1. Who we are

MWorkflow is operated by Michael Wilting. You can contact us at info@mtworkflow.com.

2. What data we collect

We collect the following categories of personal data:

• Account data — name, email address and company name when you create an account.
• License and entitlement data — your license status, plan type, and license dates, used to verify access to the add-in.
• Usage data — anonymised usage counts per action (open, save, add, mapping) to understand how the add-in is used and to improve it. No file content or design data is collected.
• Support data — information you provide when submitting a support ticket, including optional screenshots, add-in version and Fusion version.
• Time registration data — MWorkflow Manager records how long each person works in Fusion 360 per archive number and per day. It is shared within your company through our server and only company admins can see and export it. No design content is included.
• Technical data — add-in version, Fusion version, operating system and basic error logs, used to diagnose issues.

3. How we use your data

• To provide and operate the MWorkflow add-in and customer portal.
• To verify license entitlement when the add-in starts.
• To respond to support tickets and follow up on your requests.
• To send product updates, release notes and license notifications (you can opt out at any time).
• To understand product usage and improve the add-in.
• To comply with our obligations under the Autodesk Marketplace Publisher Agreement.

4. Legal basis (EU/UK GDPR)

Where GDPR applies, we process your data on the following legal bases:

• Contract performance — processing necessary to provide the add-in and fulfil your license.
• Legitimate interests — usage analytics and product improvement, where these do not override your rights.
• Legal obligation — where processing is required to comply with applicable law.

5. Data sharing

We do not sell your personal data. We may share data with:

• Autodesk — if you install the add-in via the Autodesk Marketplace, Autodesk may share your name, email address and order information with us for entitlement and support purposes, as described in the Autodesk Marketplace Terms of Use.
• Hosting infrastructure — our API runs on a self-hosted Raspberry Pi server within the European Union. No data is sent to third-party cloud providers.

6. Data retention

• Account data is retained for as long as your account is active, plus 12 months after account deletion.
• Support tickets are retained for 24 months.
• Usage logs are retained for 12 months and then deleted.
• You can request deletion of your account and data at any time by emailing info@mtworkflow.com or using the delete account option in the customer portal.

7. Your rights

Under GDPR and applicable law you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Object to or restrict processing.
• Withdraw consent at any time where processing is based on consent.
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us at info@mtworkflow.com.

8. Cookies and tracking

Our website does not use tracking cookies or third-party analytics. The add-in does not use cookies.

9. Security

We take reasonable technical and organisational measures to protect your data. Communication between the add-in and our API uses HTTPS. Passwords are hashed using bcrypt. We will notify you if a security incident affects your data.

10. Changes to this policy

We may update this policy from time to time. The current version is always available at www.mtworkflow.com/privacy.html. If we make material changes we will notify active users by email.